Privacy Policy

DirectiveMD respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit directivemd.com, submit an inquiry, communicate with us, or use our services.

Information we collect

We may collect information you provide directly, including your name, business email, phone number, clinic name, location, professional role, services offered or planned, operating stage, timing, oversight needs, and communications with us. We may also collect technical information such as IP address, device and browser type, pages viewed, referring source, and cookie or analytics data.

How we use information

• Respond to inquiries and evaluate clinic needs.
• Identify and coordinate potential medical director relationships.
• Provide onboarding, account support, and service communications.
• Send requested email and text updates, including follow-up messages.
• Operate, secure, analyze, and improve our website and services.
• Meet legal, regulatory, and contractual obligations.

Text messages and email

If you provide a phone number or email address, we may contact you about your inquiry and related services. Consent to marketing texts is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of promotional texts or HELP for assistance. Transactional or service communications may still be sent where permitted.

How we share information

We may share information with physicians or professional partners when needed to assess a potential fit, and with vendors that support our website, CRM, communications, analytics, payment processing, hosting, or business operations. We may also disclose information to comply with law, protect rights and safety, or complete a business transaction. We do not sell personal information for money.

Cookies and analytics

We may use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance, and understand advertising results. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described above, including legal and business recordkeeping. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.

Your choices and privacy rights

You may request access, correction, or deletion of your personal information, or ask us to limit certain communications. Depending on your state, you may have additional rights, including the right to know, correct, delete, or opt out of certain data uses, and the right not to be discriminated against for exercising those rights. We may need to verify your identity before completing a request.

Children

Our services are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children.

Third-party links

Our website may link to third-party services. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The effective date above shows when the latest version became effective.

Contact us

Questions or privacy requests may be sent to [email protected] or by calling 818-452-2221.